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Anonymous Item Sale: How to Sell Items to Non-Tenants

Learn how to ring up an anonymous sale at your facility for items you sell, choose a payment method, and complete the transaction.

Overview

This article explains how to sell items that are in stock, such as boxes or locks, to a walk-in customer who is not a tenant. After reading, you will be able to start an anonymous sale, add items to it, take payment, and complete the transaction.

Prerequisites

Before you start an anonymous sale, confirm the following are in place:

Step 1: Open a New Anonymous Sale

To open a new anonymous sale, navigate to the facility making the sale and start the sale from either the side menu or the header. You can use whichever entry point is quicker for you.

  1. Navigate to the Facility level for the facility making the sale.

  2. Open an anonymous sale using either method below:

    • Select Anonymous Sale from the side menu and click on New Sale.

      Navigate to the Anonymous Sale > New Sale in the side menu

    • Or click the dollar sign ($) in the header section, then select Anonymous Sale from the drop-down menu.

      Select Anonymous Sale from the drop-down menu

Step 2: Add Items to the Sale

On the Sell Items page, add items to the anonymous sale by entering how many of each item the customer is buying. The running total updates as you enter quantities.

  1. Sell Items page loads where you can review the list of all items. Each row shows item name, price, stock, quantity, and total.

    Sell Items page with the list of items sold by that facility

  2. Enter the quantity the customer is buying in the field at the right of each item row. For example, enter 10 for Large Box and 5 for Disc Lock.

    Enter the quantity in the field on the right-hand side

  3. Confirm the running Total at the bottom of the screen. Once the quantity is entered, the Buy Items button becomes active.

  4. Click Buy Items.

    The Total amount to be paid and the Buy Items button

Step 3: Take Payment and Complete the Sale

To complete the anonymous sale, confirm the quantities, choose a payment method, and take payment from the customer. The sale is finished once the payment goes through.

  1. Check that the quantity for each item is correct.

  2. Choose a Payment method, for example, Cash.

  3. Enter the cash amount the customer hands over.

  4. Click Complete Transaction.

    Complete Transaction page where you review items and select a payment method

  5. The sale is now complete.

    The payment confirmation screen with the Print Receipt button

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