Payment Settings

The Payment Settings module, a per-facility feature, lets your facility configure how it processes tenant payments. From a single page, you connect a payment provider, choose which payment types your facility accepts, and define how and when tenants are billed. Payment Settings is for managers who handle financial operations, and it matters because it controls every transaction your facility processes. A demo mode is also available for demonstration purposes only.

Payment Settings brings provider connection, accepted payment types, and billing rules together in one place. You first connect a payment provider, then select the payment types your facility accepts, set your billing schedule, and optionally configure auto payment. Each area saves independently, so you can configure them in sequence. Once a provider is connected, the payment types and billing rules you set determine what tenants can do at move-in and during ongoing billing.

Payment Settings is found at the Facility level, under Settings in the sidebar menu. It is divided into four main areas: Payment Providers, Payment Assignment, Configure Facility Billing, and Configure Auto Payment Date.

The Payment Providers section is where you connect your facility to its payment processor. QuikStor supports Elavon as the payment provider if your facility operates in the US, or ElavonCanada if your facility operates in Canada.

To connect, you'll need to set configuration under Elavon and have certain credentials, such as Account ID, User ID, and PIN. You can also enable a card reader for your facility, for which you'll also need Card Reader User ID and Card Reader PIN credentials.

If you enable card reader credentials while editing the provider configuration, an Accept Card Reader option becomes available in the Payment Assignment section.

The Payment Assignment section is where you choose which payment types your facility accepts. Select from the following options:

The Configure Facility Billing section is where you set how and when your facility bills tenants. Choose one of the two billing schedules below:

The Configure Auto Payment Date section sets the maximum number of days after the due date when auto payments are processed. By default this is turned off, and a single toggle controls whether it applies.

Payment Settings centralizes the controls your facility uses to process tenant payments:

QuikStor supports Elavon as the payment provider for facilities operating in the US, and ElavonCanada for facilities operating in Canada. You connect your provider in the Payment Providers section of Payment Settings by setting the configuration and entering your credentials.

Disabling or enabling the provider configuration in Payment Settings disables all previously set configurations and payment settings, and saved payment method data is lost. Because this affects stored tenant payment details, review your setup before making the change.

Tenants can save their payment details for auto-pay when your facility enables Accept ACH as saved payment method or Accept Credit Card as saved payment method in the Payment Assignment section of Payment Settings.

In Payment Settings, Anniversary Billing bills the tenant on their Move-In date each month, so a Move-In on the 10th is billed on the 10th of every month. 1st of the Month Billing bills every tenant on the 1st of each month and reveals the Collect Pro-Rate Onsite/Online Move-In setting, which can require pro-rated rent plus one full month of rent upfront for later-in-month Move-Ins.

The Accept Card Reader option appears in the Payment Assignment section only after you enable card reader credentials while editing the Elavon provider configuration. If you do not see it, return to the Payment Providers section and enter your Card Reader User ID and Card Reader PIN.