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Set Auto Payment Date for a Tenant

Learn how to set a custom auto-payment date for a tenant’s unit. This article explains how to adjust the auto-payment timing so a tenant’s payment is processed on a different day than their standard due date.

In order for this to work, the option to "Enable Auto Payment Date" must be turned on for your facility. This setting is found in Settings -> Payments

Navigate to the Unit

From the main dashboard, locate and open the unit associated with the tenant.


Edit Payment Methods

On the Unit screen, locate the Payment Methods section in the lower right-hand corner.

Click Edit Payment Methods.


Set Auto-Payment Timing

Within the Payment Methods settings, locate the auto-payment timing options.

Select the appropriate offset based on the tenant’s request.
For example, if the tenant’s due date is the 1st but they want payment processed on the 3rd, select +2 Days After Due Date.


Save Changes

After selecting the desired option, click Save Payment Methods to apply the changes.

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