Overview
User Tags are placeholders that insert the company user's contact details into a template. The company user is the staff member tied to a system event, such as a new user registration or a password reset. QuikStor replaces each tag with the user's live data when it generates the message.
Use User Tags in triggered messages that must show which staff member the event relates to.
ℹ️ Info: User Tags describe the company user (a staff member), not the tenant. They use the cu. prefix. The matching tenant tags use the e. prefix — for example, {{cu.email}} is the staff member's email, while {{e.email}} is the tenant's email. Do not mix them.
Key Concepts
Tag — A tag is a placeholder written in double curly braces, such as
{{cu.fname}}. QuikStor replaces the tag with real data when it generates the message.Company user — A company user is a staff member with a QuikStor account. The
cu.tags insert that user's details.
User Tags
User Tags insert the company user's contact details into a template. Use these tags in triggered messages about a user event.
{{cu.fname}}— Inserts the company user's first name.{{cu.lname}}— Inserts the company user's last name.{{cu.email}}— Inserts the company user's email address.{{cu.phone}}— Inserts the company user's phone number.
Frequently Asked Questions
What is the difference between User Tags and Tenant Tags? User Tags (cu.) insert a company user's details — the staff member tied to the event. Tenant Tags (e.) insert the tenant's details. For example, {{cu.fname}} is the staff member's first name, and {{e.fname}} is the tenant's first name.
When are User Tags used? They are used in Trigger Tags messages about a user event, such as a new user registration or a password reset.
Why is a User Tag blank in my message? A tag fills in only when the record holds that value. If the company user has no value for that field, the tag inserts nothing.