Common Processes
Learn how to perform common processes for your facility, such as move-ins, transfers, move-outs, and taking payments.
2 articles
How to Change a Tenant’s Invoice DateLearn how to change a tenant’s billing or invoice date by adjusting the Paid Through Date using the Pro Rate PTD feature.
Common Processes Troubleshooting
Troubleshoot issues with common processes such as move in, move out, transfers, and payments.
Why Does the Move-In or Transfer Pro Rate to the End of the Month When I am Configured for Anniversary Billing?Anniversary billing does not allow a paid-through date of the 28th, 29th, or 30th unless it is the last day of the month. This prevents billing conflicts in shorter months…