Email and SMS Communication
Send, receive, and manage tenant communication via email and text message.
7 articles
- Communication at the Corporate LevelUnderstand how to view and send emails and SMS messages across all your facilities from a single Corporate level Communication area.
- Phone Center: Call History and RecordingsUnderstand the Phone Center call history: what each column means, call statuses, when recordings appear, and how to call or text tenants.
- Phone Bar and Managing Phone CallsLearn how the Phone Bar works, how to assign access, go Online to take calls, and which actions are available during a call.
- How to Take Incoming CallsSet up Phone Center permissions, go online, and answer incoming tenant calls from the Phone Bar.
- Placing an Outgoing CallLearn how to call a tenant directly from Phone Center, from setting your role permissions to ending the active call.
- Find a Specific EmailLearn how to find a specific email in QuikStor at the Corporate and/or Facility level using the Communication section.
- Send SMS Mass Notifications to TenantsLearn how to send a mass SMS notification to selected tenants.